Effective Date: 13th May 2023
At Nirah, we value our customers and aim to deliver products and services that meet your expectations. This Refund Policy (“Policy”) applies to all purchases made through our website, services, and applications (collectively, the “Services”). Please read this Policy carefully before making a purchase.
1. Requesting a Refund
If for any reason you are not satisfied with our Services and wish to request a refund, please email us at [email protected] with the following details:
Your Name Registered Email Address Reason for requesting a refund
Our team will evaluate your refund request and get back to you as soon as possible.
2. Eligibility for a Refund
Refunds are granted if the product is not satisfactory within 15 days of purchase.
3. Processing a Refund
If your refund request is approved, we will initiate a refund to your original method of payment. The refund amount will reflect in your account within approximately 15 working days, depending upon your bank’s processing time.
4. Denied Requests
If your refund request is denied, we will provide a reason for the denial.
5. Changes to the Refund Policy
We reserve the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
6. Contact Us
If you have any further questions or concerns about this Policy, please feel free to contact us at [email protected].